Logistics Coordinator – Dispatcher

EpicNEMT

SUMMARY: Authorizes, assigns and monitors all transportation requests. Works to comply with appropriate government and company regulations. Coordinates the movement of members between the various transportation providers.

DUTIES AND RESPONSIBILITIES:

  • Keeps track of the driver’s progress while they are on their routes.
  • Follows the driver’s routes by using available technology.
  • Checks the departure and starting time of all member trips.
  • Deals and interacts daily with drivers, transportation providers and members.
  • Resolves transportation problems from the transportation providers and drivers.
  • Solves the member and customer complaints specific to trips as required.
  • Willing to work any shift, including night shifts, holidays and weekends if the job demands it.
  • Maintains professional relations with transportation providers.
  • Schedules and routes trips in the most efficient manner.

QUALIFICATIONS:

  • Fully bilingual English/Spanish
  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Must be able to handle high volume in calls
  • You will be listening and speaking to people by phone and email, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary.
  • Ability to Multitask
  • Ability to prioritize situations and react quickly to changing dynamics.

 

Job Type: Full-time, 40 hours per week

Salary: $16.00 /hour

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By |2019-01-04T14:26:34+00:00January 4th, 2019|Comments Off on Logistics Coordinator – Dispatcher